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Taxi Safety in Portland: Tips and Tricks for Staying Secure

Taxi Safety in Portland: Tips and Tricks for Staying Secure

How to travel safely in Portland? If you’re a frequent rider, you know how important it is to feel safe and secure during your taxi trips. At Radio Cab, safety is our top priority. You can just relax and let your experienced driver take you to any location in the area. A company with such a rich tradition must put safety first and make sure the customers are satisfied. However, we will give you a few tips in case you call another, unfamiliar taxi. In this post, we’ll share some advice for staying safe while riding in a taxi in Portland.


Make Sure It’s Your Cab

Always make sure you’re getting into the right car. Before getting into the taxi, verify the license plate number and driver’s identification match the information provided by the dispatch. It helps ensure that you are getting into the right vehicle. Criminals have been known to pose as taxi drivers to rob or harm unsuspecting passengers. 

Verifying the license plate number and the driver’s identification before getting into a taxi also helps to confirm that the driver is indeed licensed and affiliated with a legitimate taxi company. In some cases, unlicensed drivers may pose as taxi drivers to overcharge or take advantage of passengers. And as a safety precaution, knowing the driver and the vehicle information can help you to identify the cab later, in case of any incidents or troubles.


Know Who You Are Driving With

Take note of the driver’s name and the taxi’s license plate number, just in case you need to report any issues later on. If you’re not sure about the driver or the car, do not get in and call for another cab.

If something doesn’t feel right, don’t hesitate to speak up or ask the driver to pull over. Know that you have the right to ask the driver to take a different route or to stop the ride if you feel unsafe. Mind your belongings and keep them in a safe place. You can close your bag and keep it close to your body. Avoid displaying expensive jewelry or electronics, and keep your phone charged in case you need to call for help.

As always, you can book Radio Cab and avoid all inconveniences.


Know Where You Are

Another way to stay safe is to always be aware of your surroundings, especially when getting in and out of the taxi. Knowing where you are when using a taxi can help you ensure that the taxi is taking you to your intended destination and communicate your location to the taxi driver if you are not sure of the address. It can also help you estimate the fare and arrival time. Additionally, if you find yourself in an emergency, having an idea of where you are can help emergency services locate you more quickly. 


Share Your Location 

It’s a good idea to share your location and ETA with a friend or family member, so someone knows where you are and when you’re expected to arrive. You can also track the cab using GPS service and share the link with a contact for additional safety and peace of mind. Sharing your location when using a taxi allows someone you trust to know where you are at all times. That can be especially important if you’re traveling alone or in an unfamiliar area.

In case of an emergency or if something feels wrong, the person you shared your location with can contact the authorities on your behalf and give them your exact location.


Choose Radio Cab Portland

At Radio Cab, we take safety seriously, and all of our drivers undergo a thorough background check, as well as mandatory training on passenger safety and proper driving techniques. Radio Cab cars are well-maintained, and all drivers have a first aid kit, fire extinguisher, and emergency phone.

Your cab driver is there to assist you and help you get to your destination safely. If you ever have concerns or issues during a ride, please don’t hesitate to reach out to us. Our dispatch team is available 24/7 to handle any problems or concerns you may have.

In conclusion, Radio Cab hopes these tips and tricks will help you feel safe and secure while discovering Portland. Call 360-694-1234, and expect stress-free rides.

Thank you for choosing Radio Cab as your go-to taxi company, and we look forward to serving you on your next ride.

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Cancellations and Bookings


All cancellations of local trips made before the booking time and prior to vehicle dispatch will not incur a penalty charge. If you need to cancel a booking please contact us by phoning our call center at 503-227-1212. As a general rule, local trips are normally dispatched up to twenty minutes before their due time.


Liability


In the event of circumstances beyond our control, Radio Cab reserves the right to cancel all services. Where payment has been made, a refund will be issued. If a car breaks down during the journey, an alternative will be provided as quickly as possible.


Termination


No refunds will be given for trips terminated part way through the hire. If the trip was prepaid or a flat rate, full fare will be due to the driver. If the trip is not prepaid, full meter rate for the portion of the journey completed will be due to the driver.


Radio Cab Return/Refund Policy


Due to fraud concerns, our return & refund policy varies depending on the type of transaction for which a refund is sought.


Gift Cards


Radio Cab gift cards cannot be refunded or exchanged unless the balance remaining is less than $5. To redeem a Radio Cab gift card with a remaining balance of $5 or less please follow these simple steps:


Please email us with your request at manager at radiocab.net. Be sure to include your name, gift card number, and the reason for your request.


Ship your card(s) back to us at the below address. Be sure to use a trackable shipping method such as FedEx, UPS, or USPS Priority Mail. Please include your contact information and your gift card(s).


Ship to:


Gift Card Return

Radio Cab Co.

1613 NW Kearney St.

Portland, OR 97209


Acceptance Criteria for Refunds:


Please ensure that the gift card you are returning meets the following criteria in order to receive a refund:


The gift card has not been damaged in any way

The balance on the card is $5 or less


Once we have verified that your returned gift card(s) meet our acceptance standards, a credit will be put back on your credit or debit card within 10 days after receiving your returned Radio Cab gift card.


Radio Cab is not responsible for any loss, damage or failure of delivery of your gift card return.


This policy ONLY applies to physical gift cards that are shipped to you.


AR Accounts


Credit card, debit card, and gift card over payments on AR accounts may be refunded. A refund must be requested with 90 days of the payment date. Radio Cab will verify the reason for your refund request and a credit will be put back on your credit or debit card within 10 days after verification of the reason for your refund request.


In-cab Credit Card Transactions


In-cab Credit card, debit card, and gift card payments are refundable in the event of an overcharge or fraud. In-cab credit card payment refunds must be requested within 90 days of the ride date. Refunds to credit/debit cards can only be refunded to the original card used. 


* Radio Cab Co. its subsidiaries and its licensees, successors, and assigns reserve the right to amend these terms at any time and to make exceptions on case-by-case basis.