Driver & Veteran Owned in Taxi Business Since 1946

Radio Cab

Blog

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Going on Vacation? Here’s Why You Should Pre-Book Your Airport Transfer

Have you already decided where you want to go for your vacation trip and booked your plane and hotel? Fantastic! Choosing the place and accommodation can be stressful, especially if you’re traveling in a group or with your kids. That’s
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5 Reasons to Move to Portland, Oregon

Sick and tired of your current city? In a (desperate) need of a change? A digital nomad with a sense of adventure? Why then not pack up your stuff, move to Portland, Oregon and start fresh in a city that’ll
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It’s New Year’s Eve in Portland, and You Have No Idea Where to Go? Here Are 5 Ideas You May Want to Pick Up

Now when Thanksgiving is over, New Year’s is your next big celebration to think about, and plan. Not many people have it all figured out at the end of the year which poses for a perfect reason one reflects, thinks
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Where to Eat Lunch for Your Thanksgiving Day 2018 in Portland?

Thanksgiving is pretty much about two things: eating and family. Unfortunately, not everyone is lucky enough to be able to gather their loved ones together for Thanksgiving nor cook an amazing home meal for the occasion. So, what is the
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Radio Cab Will Help You Fall in Love with Opera Again

Winter is coming, dear friends. If you didn’t catch up with the freshest Game of Thrones episodes, maybe now would be the time to binge them (or even if you did, binge-rewatching is always an option). After all, the cold
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Cancellations and Bookings


All cancellations of local trips made before the booking time and prior to vehicle dispatch will not incur a penalty charge. If you need to cancel a booking please contact us by phoning our call center at 503-227-1212. As a general rule, local trips are normally dispatched up to twenty minutes before their due time.


Liability


In the event of circumstances beyond our control, Radio Cab reserves the right to cancel all services. Where payment has been made, a refund will be issued. If a car breaks down during the journey, an alternative will be provided as quickly as possible.


Termination


No refunds will be given for trips terminated part way through the hire. If the trip was prepaid or a flat rate, full fare will be due to the driver. If the trip is not prepaid, full meter rate for the portion of the journey completed will be due to the driver.


Radio Cab Return/Refund Policy


Due to fraud concerns, our return & refund policy varies depending on the type of transaction for which a refund is sought.


Gift Cards


Radio Cab gift cards cannot be refunded or exchanged unless the balance remaining is less than $5. To redeem a Radio Cab gift card with a remaining balance of $5 or less please follow these simple steps:


Please email us with your request at manager at radiocab.net. Be sure to include your name, gift card number, and the reason for your request.


Ship your card(s) back to us at the below address. Be sure to use a trackable shipping method such as FedEx, UPS, or USPS Priority Mail. Please include your contact information and your gift card(s).


Ship to:


Gift Card Return

Radio Cab Co.

1613 NW Kearney St.

Portland, OR 97209


Acceptance Criteria for Refunds:


Please ensure that the gift card you are returning meets the following criteria in order to receive a refund:


The gift card has not been damaged in any way

The balance on the card is $5 or less


Once we have verified that your returned gift card(s) meet our acceptance standards, a credit will be put back on your credit or debit card within 10 days after receiving your returned Radio Cab gift card.


Radio Cab is not responsible for any loss, damage or failure of delivery of your gift card return.


This policy ONLY applies to physical gift cards that are shipped to you.


AR Accounts


Credit card, debit card, and gift card over payments on AR accounts may be refunded. A refund must be requested with 90 days of the payment date. Radio Cab will verify the reason for your refund request and a credit will be put back on your credit or debit card within 10 days after verification of the reason for your refund request.


In-cab Credit Card Transactions


In-cab Credit card, debit card, and gift card payments are refundable in the event of an overcharge or fraud. In-cab credit card payment refunds must be requested within 90 days of the ride date. Refunds to credit/debit cards can only be refunded to the original card used. 


* Radio Cab Co. its subsidiaries and its licensees, successors, and assigns reserve the right to amend these terms at any time and to make exceptions on case-by-case basis.