Driver & Veteran Owned in Taxi Business Since 1946

Radio Cab

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2023 Winter Holidays in Portland with Radio Cab

There is one special and beautiful city to experience the magic during the winter holidays. Portland, Oregon, knows how to celebrate the Christmas season in style, with everything from beautiful light shows to vibrant seasonal markets. However, driving through busy
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Oregon Convention Center – Event Calendar for October, November, and December 2023

Oregon Convention Center (777 NE Martin Luther King, Jr. Blvd Portland, OR 97232) is the largest and most important event venue in Portland and the entire state of Oregon. As we approach the end of 2023, the event calendar is
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The 4 Nearest Hotels to Portland International Airport (PDX) by Radio Cab

Finding a good hotel near PDX Airport in Portland, Oregon, isn’t always easy, especially if you’re coming to this city for the first time. Portland has some great options for people who like to stay near the airport, save time,
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Radio Cab Takes You to the Oregon Museum of Science and Industry (OMSI)

Education and entertainment come hand in hand in beautiful Portland, Oregon. This time, Radio Cab is taking you to one of the city’s most popular attractions – the Oregon Museum of Science and Industry or OMSI. Enjoy a large-screen theatre,
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Portland Stadiums and Arenas by Radio Cab

Besides progressive values, a vibrant music scene, quirky culture, tech companies, beautiful parks, outdoor heaven, craft beer, cafes, and green initiatives, Portland is also known as a sports city. From soccer and Providence Park to basketball games in Moda Center,
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Cancellations and Bookings


All cancellations of local trips made before the booking time and prior to vehicle dispatch will not incur a penalty charge. If you need to cancel a booking please contact us by phoning our call center at 503-227-1212. As a general rule, local trips are normally dispatched up to twenty minutes before their due time.


Liability


In the event of circumstances beyond our control, Radio Cab reserves the right to cancel all services. Where payment has been made, a refund will be issued. If a car breaks down during the journey, an alternative will be provided as quickly as possible.


Termination


No refunds will be given for trips terminated part way through the hire. If the trip was prepaid or a flat rate, full fare will be due to the driver. If the trip is not prepaid, full meter rate for the portion of the journey completed will be due to the driver.


Radio Cab Return/Refund Policy


Due to fraud concerns, our return & refund policy varies depending on the type of transaction for which a refund is sought.


Gift Cards


Radio Cab gift cards cannot be refunded or exchanged unless the balance remaining is less than $5. To redeem a Radio Cab gift card with a remaining balance of $5 or less please follow these simple steps:


Please email us with your request at manager at radiocab.net. Be sure to include your name, gift card number, and the reason for your request.


Ship your card(s) back to us at the below address. Be sure to use a trackable shipping method such as FedEx, UPS, or USPS Priority Mail. Please include your contact information and your gift card(s).


Ship to:


Gift Card Return

Radio Cab Co.

1613 NW Kearney St.

Portland, OR 97209


Acceptance Criteria for Refunds:


Please ensure that the gift card you are returning meets the following criteria in order to receive a refund:


The gift card has not been damaged in any way

The balance on the card is $5 or less


Once we have verified that your returned gift card(s) meet our acceptance standards, a credit will be put back on your credit or debit card within 10 days after receiving your returned Radio Cab gift card.


Radio Cab is not responsible for any loss, damage or failure of delivery of your gift card return.


This policy ONLY applies to physical gift cards that are shipped to you.


AR Accounts


Credit card, debit card, and gift card over payments on AR accounts may be refunded. A refund must be requested with 90 days of the payment date. Radio Cab will verify the reason for your refund request and a credit will be put back on your credit or debit card within 10 days after verification of the reason for your refund request.


In-cab Credit Card Transactions


In-cab Credit card, debit card, and gift card payments are refundable in the event of an overcharge or fraud. In-cab credit card payment refunds must be requested within 90 days of the ride date. Refunds to credit/debit cards can only be refunded to the original card used. 


* Radio Cab Co. its subsidiaries and its licensees, successors, and assigns reserve the right to amend these terms at any time and to make exceptions on case-by-case basis.