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Does Radio Cab Have Wheelchair Transportation?

Wheelchair Transportation

Wheelchair Accessible Transportation Services

With transportation services becoming more aware and inclusive over the past years, and with some technology advancements, people are finally able to say that there are rides available to them anywhere. Today, you can order a ride on your own even if you have accessibility needs. A vehicle that’s especially equipped with to accommodate wheelchairs is ready and waiting for you to call if need be. 



On-Demand Accessible Transportation Services

On-Demand - Wheelchair Transportation

Companies worldwide are following suit after Uber and Lyft have created opportunities for people with accessibility needs. But having in mind the controversies and ongoing lawsuits against these companies, and the scandal of allegedly refusing to give services to people with wheelchairs and guide dogs, you need to be careful when ordering transportation from these companies. This isn’t an entirely new development, but it’s very important nonetheless. On the other hand, Radio Cab is here for anyone that needs help with getting from point A to point B. Whether it be in the Portland or Vancouver area, just give us a call and book your ride.

How to Book a Radio Cab in Portland or Vancouver?

Booking a ride with Radio Cab in Portland or Vancouver is very simple. You can just call 503-205-3317 or drop an email at: darin@radiocab.net. Contact first if you’re also interested in getting free direct line access to Radio Cab, so you can have it at the ready anytime you need us. For rides that you require for business, there is also an option of creating a corporate account for more affordable rides. Lastly, for families, a regular taxi card can also save you tons of money. Too busy to call? Try the Radio Cab app that’s available for both Android and iOS and order a ride with a simple tap on the phone.

How to find Radio Cab?

To find the Radio Cab you can rely on your mobile phone search assistant. If you live in Portland or Vancouver, besides asking: “Find a cab near me”, or “Call a taxi nearby”, you can also search “Radio Cab Portland”, or “Nearby taxi cab in Vancouver”. Of course, simple questions like: “Find me the nearest taxi service”, “Order a cab” can work just as well. Once the search is finished, you will get Radio Cab in the search results, so just click on the link that takes you to the home page and order your transportation, or ask for any information you need.

How to Book Wheelchair Friendly Rides?

Book a Ride - Wheelchair Transportation

Radio Cab recommends you try and book a ride at least one day in advance. That way the company will be able to prepare in advance and check the availability of rides. Of course, even if that’s not the case, we’ll make sure to find you a suitable ride. But, for the sake of the person who needs multiple accessibility options, it’s best to plan the trip ahead a little bit. When you get the Radio Cab Service on the line, make sure to let them know how big the wheelchair is, because size also matters. Wheelchairs are mostly 30 inches wide, so if the wheelchair user has one that’s wider than that, please make sure to mention that. We’ll make sure to find you a suitable vehicle that will take you safely to your destination.

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Cancellations and Bookings


All cancellations of local trips made before the booking time and prior to vehicle dispatch will not incur a penalty charge. If you need to cancel a booking please contact us by phoning our call center at 503-227-1212. As a general rule, local trips are normally dispatched up to twenty minutes before their due time.


Liability


In the event of circumstances beyond our control, Radio Cab reserves the right to cancel all services. Where payment has been made, a refund will be issued. If a car breaks down during the journey, an alternative will be provided as quickly as possible.


Termination


No refunds will be given for trips terminated part way through the hire. If the trip was prepaid or a flat rate, full fare will be due to the driver. If the trip is not prepaid, full meter rate for the portion of the journey completed will be due to the driver.


Radio Cab Return/Refund Policy


Due to fraud concerns, our return & refund policy varies depending on the type of transaction for which a refund is sought.


Gift Cards


Radio Cab gift cards cannot be refunded or exchanged unless the balance remaining is less than $5. To redeem a Radio Cab gift card with a remaining balance of $5 or less please follow these simple steps:


Please email us with your request at manager at radiocab.net. Be sure to include your name, gift card number, and the reason for your request.


Ship your card(s) back to us at the below address. Be sure to use a trackable shipping method such as FedEx, UPS, or USPS Priority Mail. Please include your contact information and your gift card(s).


Ship to:


Gift Card Return

Radio Cab Co.

1613 NW Kearney St.

Portland, OR 97209


Acceptance Criteria for Refunds:


Please ensure that the gift card you are returning meets the following criteria in order to receive a refund:


The gift card has not been damaged in any way

The balance on the card is $5 or less


Once we have verified that your returned gift card(s) meet our acceptance standards, a credit will be put back on your credit or debit card within 10 days after receiving your returned Radio Cab gift card.


Radio Cab is not responsible for any loss, damage or failure of delivery of your gift card return.


This policy ONLY applies to physical gift cards that are shipped to you.


AR Accounts


Credit card, debit card, and gift card over payments on AR accounts may be refunded. A refund must be requested with 90 days of the payment date. Radio Cab will verify the reason for your refund request and a credit will be put back on your credit or debit card within 10 days after verification of the reason for your refund request.


In-cab Credit Card Transactions


In-cab Credit card, debit card, and gift card payments are refundable in the event of an overcharge or fraud. In-cab credit card payment refunds must be requested within 90 days of the ride date. Refunds to credit/debit cards can only be refunded to the original card used. 


* Radio Cab Co. its subsidiaries and its licensees, successors, and assigns reserve the right to amend these terms at any time and to make exceptions on case-by-case basis.