503-227-1212 360-694-1234

Driver & Veteran Owned in Taxi Business Since 1946

# Privacy Policy for Radio Cab Make Automations Radio Cab Make Automations is an internal business automation tool used by authorized Radio Cab personnel to connect Google services with Make.com workflows. ## Google User Data Access Depending on the authorized workflow, this application may access Google user data such as Google Drive files, Google Sheets data, file metadata, spreadsheet rows, or other Google Workspace data that the authorized user grants permission to access. ## How Google User Data Is Used Google user data is used only to operate internal Radio Cab business automation workflows. These workflows may include reading files, processing spreadsheet data, creating or updating files, organizing business records, or transferring approved business data between authorized systems. ## Data Sharing Radio Cab does not sell Google user data. Radio Cab does not share Google user data with advertisers. Google user data may be processed by authorized services required to operate the automation workflows, including Make.com and approved internal business systems. ## Data Storage Google user data may be temporarily processed or stored only as needed to complete authorized automation workflows. Any stored business records are used only for Radio Cab’s internal business purposes. ## Access Control Access to this application and its connected workflows is limited to authorized Radio Cab personnel and approved business automation services. ## Revoking Access Users may revoke this application’s access at any time from their Google Account permissions page. ## Contact For questions about this application or this privacy policy, contact: wade.rogerson@radiocab.net

Cancellations and Bookings


All cancellations of local trips made before the booking time and prior to vehicle dispatch will not incur a penalty charge. If you need to cancel a booking please contact us by phoning our call center at 503-227-1212. As a general rule, local trips are normally dispatched up to twenty minutes before their due time.


Liability


In the event of circumstances beyond our control, Radio Cab reserves the right to cancel all services. Where payment has been made, a refund will be issued. If a car breaks down during the journey, an alternative will be provided as quickly as possible.


Termination


No refunds will be given for trips terminated part way through the hire. If the trip was prepaid or a flat rate, full fare will be due to the driver. If the trip is not prepaid, full meter rate for the portion of the journey completed will be due to the driver.


Radio Cab Return/Refund Policy


Due to fraud concerns, our return & refund policy varies depending on the type of transaction for which a refund is sought.


Gift Cards


Radio Cab gift cards cannot be refunded or exchanged unless the balance remaining is less than $5. To redeem a Radio Cab gift card with a remaining balance of $5 or less please follow these simple steps:


Please email us with your request at manager at radiocab.net. Be sure to include your name, gift card number, and the reason for your request.


Ship your card(s) back to us at the below address. Be sure to use a trackable shipping method such as FedEx, UPS, or USPS Priority Mail. Please include your contact information and your gift card(s).


Ship to:


Gift Card Return

Radio Cab Co.

1613 NW Kearney St.

Portland, OR 97209


Acceptance Criteria for Refunds:


Please ensure that the gift card you are returning meets the following criteria in order to receive a refund:


The gift card has not been damaged in any way

The balance on the card is $5 or less


Once we have verified that your returned gift card(s) meet our acceptance standards, a credit will be put back on your credit or debit card within 10 days after receiving your returned Radio Cab gift card.


Radio Cab is not responsible for any loss, damage or failure of delivery of your gift card return.


This policy ONLY applies to physical gift cards that are shipped to you.


AR Accounts


Credit card, debit card, and gift card over payments on AR accounts may be refunded. A refund must be requested with 90 days of the payment date. Radio Cab will verify the reason for your refund request and a credit will be put back on your credit or debit card within 10 days after verification of the reason for your refund request.


In-cab Credit Card Transactions


In-cab Credit card, debit card, and gift card payments are refundable in the event of an overcharge or fraud. In-cab credit card payment refunds must be requested within 90 days of the ride date. Refunds to credit/debit cards can only be refunded to the original card used. 


* Radio Cab Co. its subsidiaries and its licensees, successors, and assigns reserve the right to amend these terms at any time and to make exceptions on case-by-case basis.