Driver & Veteran Owned in Taxi Business Since 1946

Radio Cab

Blog

|

Taxi Safety in Portland: Tips and Tricks for Staying Secure

How to travel safely in Portland? If you’re a frequent rider, you know how important it is to feel safe and secure during your taxi trips. At Radio Cab, safety is our top priority. You can just relax and let
Read More
|

The Most Visited Attractions in Portland, OR

Portland, Oregon is a city with a unique character and a strong sense of community. One of the things that makes Portland so special is its commitment to sustainability and the environment. The city is home to a large number
Read More
|

Explore West Linn—A Traveler’s Guide to the City of Hills, Trees, and Rivers

West Linn is highly ranked on the list of the top 100 best places to live in the U.S. and one of the best family towns in Oregon, which isn’t surprising considering the natural beauties of this lovely town. The
Read More
|

Explore Gresham -Best Things to See and Do in Gresham, Oregon

Gresham is an adorable suburb located east of Portland. Whoever visits Gresham stays mesmerized by its incredible nature and a relaxed, laid-back lifestyle. Although fairly flat, the Northeast and the East part of the suburb are hilly. The North Gresham’s
Read More
|

Everything You Need to Know About Beaverton, Oregon

Beaverton is one of many cities that Radio Cab’s professionals serve. Whether you’re planning on visiting this cute place or you’re thinking about moving there, consider relying on this taxi company’s fabulous cab services near you. The city is mostly
Read More

Cancellations and Bookings


All cancellations of local trips made before the booking time and prior to vehicle dispatch will not incur a penalty charge. If you need to cancel a booking please contact us by phoning our call center at 503-227-1212. As a general rule, local trips are normally dispatched up to twenty minutes before their due time.


Liability


In the event of circumstances beyond our control, Radio Cab reserves the right to cancel all services. Where payment has been made, a refund will be issued. If a car breaks down during the journey, an alternative will be provided as quickly as possible.


Termination


No refunds will be given for trips terminated part way through the hire. If the trip was prepaid or a flat rate, full fare will be due to the driver. If the trip is not prepaid, full meter rate for the portion of the journey completed will be due to the driver.


Radio Cab Return/Refund Policy


Due to fraud concerns, our return & refund policy varies depending on the type of transaction for which a refund is sought.


Gift Cards


Radio Cab gift cards cannot be refunded or exchanged unless the balance remaining is less than $5. To redeem a Radio Cab gift card with a remaining balance of $5 or less please follow these simple steps:


Please email us with your request at manager at radiocab.net. Be sure to include your name, gift card number, and the reason for your request.


Ship your card(s) back to us at the below address. Be sure to use a trackable shipping method such as FedEx, UPS, or USPS Priority Mail. Please include your contact information and your gift card(s).


Ship to:


Gift Card Return

Radio Cab Co.

1613 NW Kearney St.

Portland, OR 97209


Acceptance Criteria for Refunds:


Please ensure that the gift card you are returning meets the following criteria in order to receive a refund:


The gift card has not been damaged in any way

The balance on the card is $5 or less


Once we have verified that your returned gift card(s) meet our acceptance standards, a credit will be put back on your credit or debit card within 10 days after receiving your returned Radio Cab gift card.


Radio Cab is not responsible for any loss, damage or failure of delivery of your gift card return.


This policy ONLY applies to physical gift cards that are shipped to you.


AR Accounts


Credit card, debit card, and gift card over payments on AR accounts may be refunded. A refund must be requested with 90 days of the payment date. Radio Cab will verify the reason for your refund request and a credit will be put back on your credit or debit card within 10 days after verification of the reason for your refund request.


In-cab Credit Card Transactions


In-cab Credit card, debit card, and gift card payments are refundable in the event of an overcharge or fraud. In-cab credit card payment refunds must be requested within 90 days of the ride date. Refunds to credit/debit cards can only be refunded to the original card used. 


* Radio Cab Co. its subsidiaries and its licensees, successors, and assigns reserve the right to amend these terms at any time and to make exceptions on case-by-case basis.