Driver & Veteran Owned in Taxi Business Since 1946

Radio Cab

Blog

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The Benefits of Using Radio Cab’s Taxi for PDX Airport Transfers

Traveling to and from Portland International Airport can be stressful, especially if you appreciate reliability and excellent service. Even though there are several options for airport rides, including public transportation and ride-sharing apps, nothing can beat the experience that comes
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Exploring Portland’s Nightlife

Portland becomes an exciting place full of vibrant nightlife and entertainment as soon as the sun sets and the city lights begin to shine. The city’s after-dark culture is worth exploring, whether you’re a native or just visiting the City
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Explore the Washington Park in Portland

Discover an urban escape set just outside the downtown area of Portland, Oregon. Washington Park offers wide green spaces, beautiful gardens, and plenty of attractions for visitors. You can enjoy lovely flower arrangements and nature trails, visit the local zoo,
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Portland’s Waterfront Blues Festival 2023 – Experience the Magic

Portland knows how to throw a party when it comes to blues. Every year, the Waterfront Blues Festival brings positive energy and plenty of top performers to the banks of the Willamette River. For decades, this legendary festival has been
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Discover Portland’s Unique Neighborhoods

Portland, Oregon has a rich collection of neighborhoods, each with its particular character, culture, and history. The city has something for everyone, from the stylish Pearl District to the hip area of Alberta Arts District. Beautiful surroundings, among other attractions,
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Cancellations and Bookings


All cancellations of local trips made before the booking time and prior to vehicle dispatch will not incur a penalty charge. If you need to cancel a booking please contact us by phoning our call center at 503-227-1212. As a general rule, local trips are normally dispatched up to twenty minutes before their due time.


Liability


In the event of circumstances beyond our control, Radio Cab reserves the right to cancel all services. Where payment has been made, a refund will be issued. If a car breaks down during the journey, an alternative will be provided as quickly as possible.


Termination


No refunds will be given for trips terminated part way through the hire. If the trip was prepaid or a flat rate, full fare will be due to the driver. If the trip is not prepaid, full meter rate for the portion of the journey completed will be due to the driver.


Radio Cab Return/Refund Policy


Due to fraud concerns, our return & refund policy varies depending on the type of transaction for which a refund is sought.


Gift Cards


Radio Cab gift cards cannot be refunded or exchanged unless the balance remaining is less than $5. To redeem a Radio Cab gift card with a remaining balance of $5 or less please follow these simple steps:


Please email us with your request at manager at radiocab.net. Be sure to include your name, gift card number, and the reason for your request.


Ship your card(s) back to us at the below address. Be sure to use a trackable shipping method such as FedEx, UPS, or USPS Priority Mail. Please include your contact information and your gift card(s).


Ship to:


Gift Card Return

Radio Cab Co.

1613 NW Kearney St.

Portland, OR 97209


Acceptance Criteria for Refunds:


Please ensure that the gift card you are returning meets the following criteria in order to receive a refund:


The gift card has not been damaged in any way

The balance on the card is $5 or less


Once we have verified that your returned gift card(s) meet our acceptance standards, a credit will be put back on your credit or debit card within 10 days after receiving your returned Radio Cab gift card.


Radio Cab is not responsible for any loss, damage or failure of delivery of your gift card return.


This policy ONLY applies to physical gift cards that are shipped to you.


AR Accounts


Credit card, debit card, and gift card over payments on AR accounts may be refunded. A refund must be requested with 90 days of the payment date. Radio Cab will verify the reason for your refund request and a credit will be put back on your credit or debit card within 10 days after verification of the reason for your refund request.


In-cab Credit Card Transactions


In-cab Credit card, debit card, and gift card payments are refundable in the event of an overcharge or fraud. In-cab credit card payment refunds must be requested within 90 days of the ride date. Refunds to credit/debit cards can only be refunded to the original card used. 


* Radio Cab Co. its subsidiaries and its licensees, successors, and assigns reserve the right to amend these terms at any time and to make exceptions on case-by-case basis.